Privacy Policy

At CBCS Collections LLC, we are committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

Information We Collect In the course of our debt collection activities, we may collect the following types of personal information:

Contact information (e.g., name, address, phone number, email address)
Financial information (e.g., account numbers, outstanding balances)
Employment information (e.g., employer, income)
Other relevant information necessary for debt collection purposes

We collect this information directly from you, from our clients (creditors), and from publicly available sources.

Use of Information We use the personal information we collect for the following purposes:

To communicate with you regarding outstanding debts and collection efforts.
To verify your identity and the validity of the debt.
To comply with applicable laws and regulations, including the Fair Debt Collection Practices Act (FDCPA).
To maintain accurate records of our collection activities.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Fair Debt Collection Practices Act (FDCPA) Compliance As a debt collection agency, we are subject to the Fair Debt Collection Practices Act (FDCPA), which prohibits abusive, deceptive, and unfair debt collection practices. In accordance with the FDCPA, we will:

Identify ourselves as a debt collector during our initial communication with you.
Provide you with a written validation notice within five days of our initial communication, outlining the amount of the debt, the name of the creditor, and your rights under the FDCPA.
Cease communication with you if you dispute the validity of the debt or request verification, until we have provided the required verification.
Respect your rights and refrain from engaging in any prohibited practices outlined in the FDCPA, such as harassment, false or misleading representations, or unfair practices.

Data Security We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights You have the right to request access to, correction of, or deletion of your personal information in our possession. You also have the right to opt-out of receiving certain communications from us. To exercise these rights, please contact us using the information provided below.

CBCS Collections LLC
802 Mechanic St
Emporia, KS 66801
info@cbcscollections.com

By using our services, you acknowledge and agree to the terms of this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time, and we will notify you of any material changes.

Last Updated: 5/29/2024

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