The Collection Process
Our collection process has been honed over the last 40 years, resulting in a fast and effective process to recover your bad accounts in a respectful manner. We have simplified our processes into three areas of focus.
RECOVERY
Once an account has been worked at least 60 days in house, it’s then ready for assignment to a collection agency. Partnering with us will improve chances of full recovery increasing your cash flow. We offer a fully automated recovery system including attorneys on retainer. We have all of the resources in place to maximize collections as quickly and efficiently as possible.
QUALITY
CBCS believes in a personal, supportive approach to collections, working with debtors to find solutions that work for them. Our staff shows the debtor respect and trust so that they can in turn respect and trust you.
IMAGE
Maintaining our clients image in the community is very important to us. Our respectful and ethical collection methods are designed to maximize recovery while protecting the image of your business or organization.